This Privacy Policy describes how Aisle Studio ("we", "us", or "our") collects, uses, shares, and protects your information when you use our website (www.aislestudio.com) and our related services, including communications powered by Twilio.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, phone number, email address, or other details you provide when you book an appointment, place an order, or contact us.

  • Communication Data: If you contact us via SMS, phone call, or chat, we may collect metadata and message content facilitated by our communication provider, Twilio.

  • Usage Data: Including IP address, browser type, device information, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

  • Communicate with you regarding your appointment, order, or inquiry

  • Send you text messages, calls, or emails using Twilio to confirm details or provide updates

  • Deliver and maintain our services

  • Improve your customer experience and website functionality

  • Comply with legal and regulatory obligations

We do not sell your personal information.

3. Sharing Your Information

We may share your information only in the following circumstances:

  • With Service Providers: Including Twilio, to enable appointment and order communications.

  • For Legal Reasons: If required by law, court order, or to protect our legal rights.

Twilio processes data solely on our behalf and in accordance with privacy laws and our instructions.

4. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, including providing services and meeting legal obligations.

5. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Restrict or object to certain processing

  • Withdraw your consent, where applicable

To make a request, contact us at hi@aislestudio.com.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. Twilio also maintains strict security standards to safeguard communication data.

7. International Data Transfers

Your information may be transferred and stored in locations outside your country of residence. Twilio complies with applicable international data protection standards, such as the EU-U.S. Data Privacy Framework where required.

8. Third-Party Links

Our website may include links to third-party websites or services. This policy does not apply to those sites.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will include a revised “Effective Date” at the top of the page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Aisle Studio
1207 W. 47th Street
Kansas City, MO 64112
Phone: 816.820.7619
Email: hi@aislestudio.com
Website: www.aislestudio.com